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IT Tech - Atlantic, IA

Duke Rentals is seeking a dedicated and motivated IT Tech to join our team. We’re looking for someone who thrives in a fast-paced environment, enjoys troubleshooting, and takes pride in delivering reliable support.

We offer competitive pay, benefits, and opportunities for training and advancement.

PAY: $60,000 - $100,000 annually - Based on experience

Bonus programs available!

Scope and Key Functions

  • Broaden and support Duke's overall IT environment - Systems, applications, user accounts, and supporting infrastructure across all Duke locations
  • Collaborate and bring new ideas to Duke's IT department
  • Assist in administering and maintaining Microsoft 365 (Exchange, Teams, SharePoint, OneDrive, Intune) user provisioning, licensing, mailbox and security policy management
  • Support and train employees on RentalMan ERP - user set up and day-to-day troubleshooting across all Duke locations
  • Troubleshoot end-user hardware: laptops, printers, mobile devices, and VolP/desk phones
  • Maintain branch network infrastructure - switches, Wi-Fi access points, firewalls, and cables
  • Assist in maintaining company mobile devices - carrier accounts, device provisioning, MDM enrollment, and cell phone lifecycle
  • Handle IT onboarding and offboarding - deploy laptops, issue phones and accessories, create accounts for new hires, and promptly disable accounts and recover equipment from departing employees
  • Must have flexible work hours as needed
  • Timeline driven
  • Travel to Duke locations as needed - REQUIRED

Preferred Qualifications

  • 4-year degree in business and analytics
  • Prior desktop support experience, with working knowledge of IT administration
  • Knowledge of the construction industry and its safety requirements
  • Must be able to coordinate with IT Lead - Organizing and delegating job duties at various store, office, and recon locations
  • Results oriented with strong execution skills
  • Self-starter and organized
  • Good communication skills (written & verbal)

Benefits

  • 401K with Company match
  • Health, dental, vision, accident, critical illness, and short-term disability insurance
  • Paid time off
  • Bonus Program
  • Training and career development

Job Details

Job Type: Full-time

Schedule: Monday-Friday | Overtime as needed

Posting ends: Thursday, June 4th, 2026 @ 5:00pm CST

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