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Inside Sales Representative- Sioux City, IA

Position: Inside Sales Representative
Location: Sioux City, IA
Employment Type: Full-Time
Schedule: Monday to Friday | 7:00 AM – 5:00 PM

About the Role:
Duke Rentals is seeking a motivated and dependable Inside Sales Representative for our Sioux City, IA location. This individual should be eager to learn all aspects of the role and have a background in truck dispatching, heavy equipment, or similar industries. The ideal candidate thrives in a fast-paced environment, has strong communication skills, and enjoys working as part of a collaborative team.

Key Responsibilities:

  • Answer and make inbound/outbound customer calls

  • Dispatch trucks for equipment delivery and pickup

  • Dispatch service mechanics and tire repair as needed

  • Order parts for equipment maintenance and repairs

  • Issue and enter purchase orders into the tracking system

  • Enter rental contracts into Rental Man system

  • Actively locate and source equipment to fulfill customer orders

  • Schedule truck and equipment maintenance or repairs

  • Assist with order intake in the absence of a Sales Representative

  • Collect and summarize employee time for payroll

  • Forward office phone to cell and be available after hours, as needed

  • Perform additional duties to support daily branch operations

Qualifications:

  • Prior experience in dispatching and heavy equipment industries preferred

  • Excellent communication and multitasking skills

  • Proficient in Microsoft Excel and Word; experience with Texada is a plus

  • Highly organized and detail-oriented with the ability to prioritize tasks

  • Flexible schedule with availability to work varied hours when necessary

  • Team-oriented with a strong sense of initiative and leadership

  • CDL license is a plus

  • Associate or Bachelor’s degree in Business or related field preferred

Benefits:

  • 401(k) with company matching

  • Health, dental, and vision insurance

  • Health savings account (HSA)

  • Life and disability insurance

  • Paid time off (PTO)

  • Opportunities for advancement

Relocation & Commute:
Candidates must be able to reliably commute or be willing to relocate to Sioux City, IA.

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How many years of previous experience do you have in truck dispatching?

Can you describe your level of experience and familiarity with the types of aerial and dirt equipment we carry, such as boom lifts, scissor lifts, telehandlers, and skid steers?

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